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Trouble Shooting for Touch Screen POS

Trouble Shooting for Touch Screen POS

  • April 8,2016.

When encountering difficulties in using the items, please follow the steps below. If the problem persists, please contact with ISSYZONEPOS

1.No picture on touch screen monitor

 a.Check the AC cord and the VGA signal cable. Make sure they are properly connected.

 b.Check it the power button on the OSD panel is turned on.

 C.Check if the computer has entered energy saving mode.

2.Abnormal display color

 a.Check if the signal cable is properly connected to the computer.

 b.Use the OSA(ON-SCREEN-ADJUSTMENT)mode to adjust the color parameters.

3.Skewed or distorted display

 a.Check if the VGA signal cable is properly connected to the computer.

 b.Use the OSA mode in the OSD control panel to adjust the geometric parameters.

4.Picture too large or too small

 a.Check if display resolution is set correctly in the operating system.

 b.Use the OSA mode to adjust the size parameters.

5.Touch screen does not work

 a.Check if the cable is properly connected to the computer.

 b.Check if the Multiple Touch driver has been loaded properly.

6.Touch screen cannot stand on the touch-point.

 a.Redo the 4 points calibration or others ways calibration.


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